Microsoft Forms just gave me another reason to prefer it over Google Forms
Microsoft Forms just got a major upgrade thanks to Copilot. Microsoft 365 Copilot chat now lives within Microsoft Forms, adding a familiar tool to those who use AI in Word, Excel, and PowerPoint.
Copilot in Microsoft Forms can suggest improvements to your polls and forms and present insights from responses.
The Copilot integration is available now to users with Microsoft 365 commercial Copilot licenses.
Microsoft listed all the changes to Forms in a blog post:
- Smarter suggestions & refinements: Get targeted recommendations to improve your form’s structure, clarity, and effectiveness. Copilot can also apply refinements directly to the form, so you can save time making edits – just describe what you want, and watch Copilot make it happen.
- Deeper analysis: Copilot can now analyze your results in-depth to provide clear insights and actionable takeaways for you and your team. You can even ask follow-up questions to help parse and summarize your data and unlock your next step.
- More settings: Review and update form settings with ease, such as applying custom thank-you messages and close dates, so your form is ready to send. You can also adjust question settings in bulk, such as making questions required.
- Open-ended chat: Copilot chat gives you access to a broad world of capabilities, whether you’re seeking inspiration on survey topics or consulting on how to configure your form – the possibilities are broad with Copilot at your fingertips.
- Basic branching: Apply basic branching logic directly through the agent. (Note that some complex scenarios are not yet supported, and you should continue to review your branching logic prior to sending your forms.)
I use Microsoft Forms to gather feedback from my American football team. I admit that I first tried it because my job centers around knowing Microsoft products. But after using Microsoft Forms for a while, I grew to prefer it over Google Forms.
Microsoft Forms can sync with Excel documents, making it much easier to stay on top of responses. I'm deeply entrenched in the Microsoft ecosystem, so anything that works seamlessly with the rest of my workflow gets bonus points in my book.
I also prefer some of the features of Microsoft Forms, such as question-level branching. That feature makes filling out forms feel smoother when a poll includes branching questions because it keeps you on the same page.
The layout of Microsoft Forms also presents results quicker because if you want to look at a chart, you don't need to open a separate spreadsheet.
The new Copilot experience in Forms could also be a boon to the platform, though I'll have to see it in action to judge. In my experience, Copilot as a general tool is good at suggesting improvements, performing bulk edits, and creating summaries, so it should thrive within Microsoft Forms.

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